About Tathya
Small practices deserve large-practice infrastructure.
Independent practices carry the same administrative weight as a hospital system with none of the back office. Tathya builds the back office — as Pepper, an AI operations manager that works inside the systems you already have.
The founder
Uma Uppin
Uma built products and optimized systems at companies like Slack, Meta and Amazon — work that comes down to one question: where is the effort going, and does it need to?
She then spent years coaching founders and executives, much of it on nervous system regulation and the patterns that decide whether someone can actually execute what they have planned. The clients who arrived most depleted were rarely short on strategy. They were short on staff, short on systems, and doing three jobs at once.
That pattern was sharpest among practice owners. The clinician who is also the biller, the office manager and the marketing department. Coaching helped them carry it. It could not make the load smaller.
Pepper can make it smaller. That is why Tathya changed shape.
Why this, why now
The bottleneck was never a lack of effort.
The hiring treadmill
Small practices hire for admin, train for months, and lose the knowledge when that person moves on. The cycle repeats, and it is expensive every time.
The software gap
Practice software tells you what needs doing. It does not do it. The gap between the dashboard and the done work is filled by a person, usually the owner.
What changed
An agent can now hold a workflow end to end — read the portal, make the call, draft the appeal, log the outcome — and learn a specific practice's way of working.
The values that shape this work.
Excellence
Work you would be comfortable putting your name on, because you do — every claim, every message.
Integrity
No upcoding, no pressure tactics, no automated message you would not have sent yourself.
Adventure
Start with one workflow, see what it frees, then decide what else is worth handing over.
Abundance
A practice that can grow without the owner absorbing every extra hour it costs.
The vision
Independent care should be viable.
Practices are being absorbed into larger groups not because the care is worse, but because the overhead is unbearable. Every independent practice that closes is a community losing someone who knew them.
Tathya exists so that staying independent is a real choice — and so the people who chose this work can keep doing it without paying for it with their evenings.
Coaching is still part of the practice.
Embodied leadership coaching for practice owners and clinical leads continues as a smaller, deliberate part of what we do.
The coaching practice