Pricing

Priced like a teammate, not a platform.

A flat monthly fee per active workflow, scoped to the size of your practice. No per-seat charges for your front desk, no percentage of collections, no lock-in while you are deciding whether this works.

Solo

One workflow

For solo practitioners and single-provider practices. Pick the job that eats your evenings and hand over only that.

One active workflow

Connection to your existing systems

Your playbook, your approvals

Email support

Flat monthly fee

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Practice · most common

The operational stack

For practices with two to ten providers. Front of house, billing and claims running together, with growth added when you are ready.

Up to five active workflows

Claims follow-up, appeals and secondary claims

Daily reconciliation and a month-end pack

Named point of contact and a monthly review

Flat monthly fee by practice size

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Group

Multi-location

For groups running several sites or entities, where the playbook has to hold across locations without flattening them.

Pepper across every location

Per-site rules with shared standards

Consolidated reporting and audit trail

Onboarding support for each site

Custom

Contact us

Quotes are given after we have seen your volume and systems on a call. We would rather scope it honestly than publish a number that turns out to be wrong for you.

What we will not do to your pricing.

No percentage of collections. Your revenue going up should not quietly raise your bill.

No per-seat fees. Add your whole team; the work is what you are paying for.

No annual lock-in to start. Begin with one workflow on a monthly term and judge it in your own practice.

No charge for your own data. Your playbook and records are exportable, whenever you ask.

Questions we get asked

Do we have to replace our EHR?

No. Pepper works inside the systems you already run. If something cannot be connected safely, we will tell you that on the first call.

What happens to our biller?

They stop chasing and start deciding. Most practices keep their billing lead and give them back the hours spent on portals and hold music.

How long until it is useful?

The first week is read-only learning. By week three the first workflow is running in the everyday, with your approvals in place.

Is our patient data safe?

PHI is handled under a signed BAA with least-privilege access and a full audit trail. See our security page →

Can we start with just claims?

Yes, and most practices should. One workflow, one clear before-and-after in your own numbers.

What if we want out?

Monthly terms to start, an export of your playbook and records on request, and a handover document for whoever picks the work back up.

Let us scope it properly.

Thirty minutes, your real numbers, an honest answer about what is worth handing over first.

Tell us about your practice