The next step, covered.
Portal checks, payer calls and aging follow-up. Each claim keeps a next step and a date.
Meet the manager
who loves claims.
Pepper prepares the claim and carries the follow-through.
Your team stays with patients.
A cleaner start.
A stronger claim.
We use machine learning models to help prepare claims and flag missing details, coding inconsistencies and payer requirements before submission.
The aim: fewer avoidable rejections and higher first-pass acceptance. Your team reviews the claim before it is filed.
Acceptance is not a guarantee of payment. Payer decisions and results vary.
- 01
Prepare.
Build from the visit. Check documentation, codes and payer requirements.
- 02
You approve.
Your team reviews the details and authorises filing.
- 03
Follow through.
Track submission, check portals and follow up with payers.
- 04
Close the loop.
Prepare appeals, follow secondary claims and match payments to the ledger.
End-to-end claims.
One continuous workflow.
Denials don’t disappear.
Reasons reviewed. Records gathered. Appeals prepared for your approval.
The money makes sense.
Secondary claims followed through, patient balances explained and payments reconciled.
Your judgment.
Always yours.
Pepper supports your biller. She does not decide what care was delivered or change codes to secure payment.
- Documentation supports every code.
- Write-offs and exceptions come to a person.
- Actions and approvals are logged.
Let us begin
Tell us where claims get stuck.
We’ll find the best place for Pepper to begin.